The first “Giornata dell’Informatica” was held on March 18, 2023 at the Mercato Resega in Canobbio. An event organized by the associationICT-Formazione Professionale Svizzera italiana, which, with our support and that of other companies in the area, is part of the Millestrade 2023 project promoted by the Division of Professional Training and the Città dei Mestieri of Italian Switzerland.
It has been a long time since we have heard about the time when Skype for Business would go into end-of-life, and later into end-of-support. The countdown has begun, and there is not much time left to migrate from Skype for Business to Microsoft Teams. In fact, although Teams is the most widely used workstream collaboration tool in the world, Skype for Business is deeply established in many corporate structures, and consequently difficult to drop. For many companies, beginning the migration to Teams is not just replacing an existing communication system, but is a real transition to modern work, with all the pros and cons that come with it.
Working in “hybrid” mode can benefit companies and workers: it attracts talent, boosts efficiency, productivity and employee satisfaction levels, and at the same time positively affects business flexibility and agility.
It is well established that every business relies on technology to operate effectively, and as systems continue to grow and evolve, it is critical to have the means to support and maintain it properly. However, many companies often find it difficult to plan for proper management because they are overwhelmed by the amount of work needed to be added to daily operations.
In today’s digital world, IT infrastructure has become the backbone of every company, which, regardless of size, must run smoothly to ensure business continuity and stability.
The fast and continuous digital transformation is driving many companies to seek help from external partners to manage their IT infrastructure as its proper functioning is critical to having agile and reliable IT operations that can support the business in a flexible, scalable and optimized manner. Poor management, in fact, can seriously jeopardize business continuity and raise costs. This, combined with ever-changing technologies, time and often limited internal resources, make proper infrastructure management a challenge for many SMEs.
Technology enables companies to sustain and grow their business, but in order to do this optimally, it is necessary to thoroughly analyze one’s IT infrastructure so as to identify any weaknesses and take the right corrective actions.
The increasing dependence of companies on their technology infrastructure makes it critical to optimize its efficiency, lower its costs and minimize any potential failures. Exponential growth is increasing in parallel with the complexity of systems, which require constant monitoring and optimization of the IT department.
In the welter of day-to-day operations, however, it is not always easy for internal IT staff to fully analyze the current situation and identify the strengths and weaknesses of the infrastructure and then work on implementations and improvements.
The now well-known dependence of companies on technology makes them the perfect target for cybercriminals, who, well aware of the heavy repercussions caused by a total shutdown, systematically threaten and attack their mission-critical operations. As usual, the learning curve of these cybercriminals keeps pace with the defensive actions taken by companies, learning as they go around them.
The steady increase in digitization and the related shift to the cloud due to diverse development opportunities, increased flexibility and business agility has also indirectly caused an increase in cyber attacks in the public and private sector worldwide.
Estimating that about every 39 seconds a cyber attack occurs, one would think that it is no longer a matter of “if” but rather “when” it will be one’s turn to face an attack on one’s company. Therefore, it becomes critical to identify critical data and applications that, in the event of an attack, enable normal business operations to be resumed quickly.
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