{"id":246137,"date":"2022-11-29T11:15:30","date_gmt":"2022-11-29T10:15:30","guid":{"rendered":"https:\/\/4itsolutions.com\/r-audemars-sa-case-study\/"},"modified":"2022-12-01T16:29:23","modified_gmt":"2022-12-01T15:29:23","slug":"r-audemars-sa-case-study","status":"publish","type":"post","link":"https:\/\/4itsolutions.com\/en\/r-audemars-sa-case-study\/","title":{"rendered":"R. Audemars SA Case Study"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.19.0&#8243; background_image=&#8221;https:\/\/4itsolutions.com\/wp-content\/uploads\/2022\/11\/Case-Study-R.-Audemars-SA.jpg&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;4vw||4vw||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.0&#8243; text_font=&#8221;Titillium Web|600|||||||&#8221; header_font=&#8221;Titillium Web|700|||||||&#8221; header_font_size=&#8221;64px&#8221; header_line_height=&#8221;1.1em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;|||0px|false|false&#8221; text_font_size_tablet=&#8221;14px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;44px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#ffb400&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>R. Audemars SA Case Study<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.0&#8243; text_font=&#8221;Titillium Web||||||||&#8221; text_font_size=&#8221;22px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;20px||20px||true&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"_04xlpA direction-ltr align-start para-style-body\"><span class=\"JsGRdQ\">4IT Solutions leads the Digital Transformation of<\/span> <span style=\"font-size: 22px;\">R. Audemars SA with the service of Outtasking<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e6e7e8&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;Mirko Audemars&#8221; job_title=&#8221;CEO&#8221; company_name=&#8221;R. Audemars SA&#8221; portrait_url=&#8221;https:\/\/4itsolutions.com\/wp-content\/uploads\/2022\/11\/Mirko-Audemars.jpg&#8221; quote_icon_color=&#8221;#ef464b&#8221; quote_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;25px&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"JsGRdQ\">Because our vision for the group was long-term, we were looking for a partner who could also lead us with an innovative and pioneering spirit.<\/span><\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>CUSTOMER<br \/><\/strong>R. Audemars SA<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>GOAL<br \/><\/strong>Keep the company effective and support Digital Transformation through the provision<br \/>of a comprehensive portfolio of IT services.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>PARTNER INVOLVED<br \/><\/strong>4IT Solutions<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MjE1In19@&#8221; button_text=&#8221;DOWNLOAD PDF&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.19.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ef464b&#8221; button_border_width=&#8221;12px&#8221; button_border_color=&#8221;#ef464b&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Titillium Web|700|||||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><strong>ABOUT R. AUDEMARS SA<\/strong><\/p>\n<p style=\"text-align: justify;\">Born in the Swiss watch industry more than 120 years ago, R. Audemars SA has developed into an international group of companies specializing in microtechnology for the medical, aerospace, automotive and industrial markets. R. Audemars SA is strategically focused on the co-development and fabrication of the smallest precision electro-magnetic micro-components and assemblies for the operation of the smallest high-tech devices for global customers and key components within the smallest and most innovative portable, implantable and interventional medical devices, enabling the preservation and improvement of life conditions. The company has managed over the years to establish a world-leading position in several markets by always being at the forefront of new technologies and processes.<\/p>\n<p style=\"text-align: justify;\"><b style=\"font-size: 14px;\">THE CHALLENGE<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\">To keep up with the Digital Transformation, R. Audemars SA felt the need to rely on a competent partner who could consciously guide it, and at the same time, provide high-level user support, keep the infrastructure up and running, and ensure business continuity. In fact, the increasing complexity of business systems required a vertical IT skill set that only an entire team would be able to respond to.<\/span><span style=\"font-size: 14px;\"><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\"><span class=\"JsGRdQ\"><i>&#8220;In order to increase the level of IT efficiency and corporate security while maintaining full control of costs, R. Audemars SA needed a service that provided a comprehensive portfolio of IT solutions and a team with a wide range of technical expertise.&#8221;<\/i><\/span><\/span><span style=\"font-size: 14px;\"><span class=\"JsGRdQ\">Words of Mishel Borcic, founder of 4IT Solutions.<\/span><\/span><span style=\"font-size: 14px;\"><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\">However, the strategic component, a key aspect of being able to carry out the Digital Transformation project successfully, should not have been overlooked.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\"><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\"><b>THE SOLUTION<\/b><\/span><\/p>\n<p class=\"_04xlpA direction-ltr align-justify para-style-body\" style=\"text-align: justify;\"><span class=\"JsGRdQ\">Given the demands, Outtasking immediately turns out to be the ideal solution as it would have enabled the client to accelerate existing projects and develop new ones, without neglecting the day-to-day operations entrusted to a team of good professionals capable of sourcing and analyzing the needs of the business by proposing modern IT solutions to support them. Having then identified the solution in an entire outsourced IT service, 4IT Solutions begins to act on three areas:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span class=\"JsGRdQ\">Workstation support to the more than 60 employees spread across the three locations Switzerland, China and the Philippines through multilingual service desk service<\/span><\/li>\n<li><span class=\"JsGRdQ\">Monitoring the entire infrastructure proactively, anticipating any issues through a monitoring system<\/span><span class=\"JsGRdQ white-space-prewrap\"> <\/span><\/li>\n<li><span class=\"JsGRdQ\">High-level strategic consulting through the position of interim CIO<\/span><\/li>\n<\/ul>\n<p><b style=\"font-size: 14px;\"><\/b><\/p>\n<p><b style=\"font-size: 14px;\"> RESULTS <\/b><\/p>\n<p><b style=\"font-size: 14px;\"><\/b><\/p>\n<p style=\"text-align: justify;\">Through the Outtasking service, R. Audemars SA is free to focus time and resources on its core business, delegating IT management entirely to 4IT Solutions.<\/p>\n<p style=\"text-align: justify;\">After more than 10 years of active service, Audemars SA highlights 3 main advantages:<\/p>\n<ul>\n<li style=\"text-align: justify;\">The company performs effectively without interruption thanks to a comprehensive portfolio of IT services<\/li>\n<li style=\"text-align: justify;\">Elimination of hidden costs through an all-inclusive monthly fee<\/li>\n<li style=\"text-align: justify;\">Elimination of the risk given by a single point of failure<\/li>\n<\/ul>\n<p><em><span class=\"JsGRdQ\">\u201c<\/span><\/em><em><span class=\"JsGRdQ\">(&#8230;) 4IT Solutions designed this service specifically to fit our company and our needs, there was nothing preset or standard.&#8221; <\/span><\/em><span class=\"JsGRdQ\">Comments the group CEO, Mirko Audemars<\/span><em><span class=\"JsGRdQ\">He adds,<\/span> <span class=\"JsGRdQ\">&#8220;In addition, we have total control over costs thanks to a clear and transparent monthly fee,&#8221;<\/span> <span class=\"JsGRdQ\">and concludes,<\/span> <span class=\"JsGRdQ\">&#8220;In a world where we cannot afford business interruptions, the choice of a partner to rely on is crucial, and we are confident in the choice we have made.&#8221;<\/span><\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MjE1In19@&#8221; button_text=&#8221;DOWNLOAD PDF&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.19.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ef464b&#8221; button_border_width=&#8221;12px&#8221; button_border_color=&#8221;#ef464b&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Titillium Web|700|||||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;Mauro Addis&#8221; job_title=&#8221;CIO ad interim&#8221; company_name=&#8221;4IT Solutions&#8221; portrait_url=&#8221;https:\/\/4itsolutions.com\/wp-content\/uploads\/2022\/11\/Mauro-Addis.png&#8221; quote_icon_color=&#8221;#ef464b&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e6e7e8&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">For us, it is crucial to provide the client with a single point of contact that on a regular and cadenced basis takes stock of the situation, highlighting the progress of activities through monthly KPI analyses and promoting innovative initiatives aimed at improving business processes and models.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to keep up with the Digital Transformation, R. Audemars SA felt the need to rely on a competent partner who could consciously guide it, and at the same time, provide high-level user support, maintain&#8230;<\/p>\n","protected":false},"author":1,"featured_media":245942,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[24],"tags":[],"class_list":["post-246137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R. Audemars SA Case Study - 4IT Solutions<\/title>\n<meta name=\"description\" content=\"4IT Solutions leads R. 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