Outsourced IT: the strategic choice for SMEs

The rapid transition in recent years to an agile enterprise capable of not only supporting remote work, but also a range of key business activities, has highlighted the difficulties that already plagued many SMEs. In fact, trying to adapt quickly and reactively without a clear strategy and with reduced resources has forced many companies to take time and attention away from their core business, losing the agility that was so much sought after, leaving room for competitors who had already made outsourcing a strategic choice. The advantage of relying on an MSP is primarily the ability to purposefully plan and schedule all the steps necessary to make IT secure, stable, accessible, and usable. How?

The main tools used by MSPs

Proactive monitoring

Through a proactive monitoring system, potential problems within the infrastructure and applications can be identified, facilitating the initiation of a series of corrective actions to prevent the problem from becoming noticeable to users and negatively impacting the business.

4IT Solutions uses the best proactive monitoring tools to improve uptime and infrastructure performance, thereby minimizing downtime through rapid and targeted interventions.

Service Desk

The implementation of a Service Desk is an indispensable part of any company as it aims to provide quick and efficient resolution to all those problems that may touch an employee in his or her daily life, negatively impacting his or her productivity.

4IT Solutions offers professional support with flexible SLAs that can adapt to the needs of the client’s business. In addition, through multilingual support, it is possible to serve those companies spread over multiple locations, including abroad.

Backup Off-site

Off-site backup allows business data to be kept safe in the event of system failure, natural disasters, and even cyber attacks. It also allows access to data from anywhere, giving the company the freedom to work remotely.

4IT Solutions researches and designs the best solution for the customer by leveraging the best technologies on the market and innovations in data immutability and resilience.

Modern Workplace

In recent years, collaboration with specific tools has become essential to enable employees to work agilely and flexibly anywhere, anytime, using any Internet-connected device.

4IT Solutions by relying on Microsoft 365 offers customers a simple and intuitive unified collaboration platform that can improve communication and collaboration while ensuring data and device security through InTune.

License & Compliance

Proper Software Asset Management, i.e., the choice of tools to adopt has a number of benefits in addition to making the company compliant with intellectual property protection law.

4IT Solutions acts as an intermediary between the company and leading software vendors to guide the customer in choosing License management best suited to their needs and in line with the company’s business model.

contattaci

Mishel Borcic

Head Of ICT Sales Area

Iscriviti alla newsletter