It has been a long time since we have heard about the time when Skype for Business would go into end-of-life, and later into end-of-support. The countdown has begun, and there is not much time left to migrate from Skype for Business to Microsoft Teams. In fact, although Teams is the most widely used workstream collaboration tool in the world, Skype for Business is deeply established in many corporate structures, and consequently difficult to drop. For many companies, beginning the migration to Teams is not just replacing an existing communication system, but is a real transition to modern work, with all the pros and cons that come with it.
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Hybrid work: a road already taken, now to be optimized
Working in “hybrid” mode can benefit companies and workers: it attracts talent, boosts efficiency, productivity and employee satisfaction levels, and at the same time positively affects business flexibility and agility.
Managed services at the side of companies for IT management
It is well established that every business relies on technology to operate effectively, and as systems continue to grow and evolve, it is critical to have the means to support and maintain it properly. However, many companies often find it difficult to plan for proper management because they are overwhelmed by the amount of work needed to be added to daily operations.
The benefits of outsourcing management of an IT infrastructure
In today’s digital world, IT infrastructure has become the backbone of every company, which, regardless of size, must run smoothly to ensure business continuity and stability.
The Managed Infrastructure service: proactive monitoring and management of your IT infrastructure
The fast and continuous digital transformation is driving many companies to seek help from external partners to manage their IT infrastructure as its proper functioning is critical to having agile and reliable IT operations that can support the business in a flexible, scalable and optimized manner. Poor management, in fact, can seriously jeopardize business continuity and raise costs. This, combined with ever-changing technologies, time and often limited internal resources, make proper infrastructure management a challenge for many SMEs.
The focus areas and main benefits of IT assessment
Technology enables companies to sustain and grow their business, but in order to do this optimally, it is necessary to thoroughly analyze one’s IT infrastructure so as to identify any weaknesses and take the right corrective actions.
IT assessment for companies: what it is and why to do it
The increasing dependence of companies on their technology infrastructure makes it critical to optimize its efficiency, lower its costs and minimize any potential failures. Exponential growth is increasing in parallel with the complexity of systems, which require constant monitoring and optimization of the IT department.
In the welter of day-to-day operations, however, it is not always easy for internal IT staff to fully analyze the current situation and identify the strengths and weaknesses of the infrastructure and then work on implementations and improvements.
Cyber Recovery: the strategy to defend against cyber attacks
The now well-known dependence of companies on technology makes them the perfect target for cybercriminals, who, well aware of the heavy repercussions caused by a total shutdown, systematically threaten and attack their mission-critical operations. As usual, the learning curve of these cybercriminals keeps pace with the defensive actions taken by companies, learning as they go around them.
Cyber Recovery: how it works and how to apply it
The steady increase in digitization and the related shift to the cloud due to diverse development opportunities, increased flexibility and business agility has also indirectly caused an increase in cyber attacks in the public and private sector worldwide.
Estimating that about every 39 seconds a cyber attack occurs, one would think that it is no longer a matter of “if” but rather “when” it will be one’s turn to face an attack on one’s company. Therefore, it becomes critical to identify critical data and applications that, in the event of an attack, enable normal business operations to be resumed quickly.
The culture of continuous improvement
Mistakenly, the concept of continuous improvement is associated exclusively (or predominantly) with manufacturing realities, where problems such as excessive stockpiled inventories easily jump out at you. This immediate visual identifiability, however, should not be understood as a conditio sine qua non going to exclude realities such as those operating in services.
Businesses, no matter what industry they are in, should be viewed as real entities that change and grow, requiring constant investment in improving each and every element that makes them up. This is an ongoing process that involves time and effort, but is too often put on the back burner in favor of more immediate goals. Studies show, however, that an increased focus in terms of innovation and the ability to put oneself under analysis are key factors that contribute to business success.
Managed Workplace, the as-a-service workplace
Effective management and constant updating of workstations are time-consuming, but they are critical activities to enable users to work in a streamlined and agile manner while minimizing potential bottlenecks that would slow business productivity and negatively impact performance.
Systemic availability: 2nd and 3rd level support
The systemic availability service provides support from an experienced system engineer to handle critical IT issues or blocking faults that may affect the technology infrastructure during weekdays and holidays and, if required, also 24×7/365. Depending on the need, intervention takes place remotely with remote assistance or directly on-site.