The Case Study of TTB Engineering SA

ABOUT TTB ENGINEERING SA

TTB Engineering is a Swiss manufacturer of machines based in Riva San Vitale, near Lugano, specialized in the design and construction of high-precision tool grinding machines. TTB Engineering offers customized solutions for the machining of tools in carbide, HSS, and other materials, with diameters ranging from 0.02 to 16 mm.

Our solutions include special clamping systems, stable supports, stem guiding units to improve concentricity, vision units for orienting blanks with internal cooling holes, grinding wheel probing systems, image processing for tool positioning, special measurement systems with laser or probe technology, assembly units for specific applications, and loading units.

TTB Engineering stands out for its micrometric precision and repeatability in tool production, ensuring tight tolerances and dimensional and thermal stability. Our machines are ideal for series production, complex geometries, and tight tolerances, offering reduced setup times and high productivity.

THE CHALLENGE

TTB Engineering was facing critical challenges in terms of performance, security, and IT reliability at a time when the company was growing and consolidating its international presence. The existing IT infrastructure had clear limitations in supporting business evolution, putting at risk operational continuity and data protection.

One of the main issues was the lack of redundancy in the IT infrastructure: the servers, now nearing the end of their support cycle, posed a real risk of sudden interruptions and data loss. Additionally, the outdated networking struggled to support the needs of an expanding company, limiting both performance and security of internal and external communications.

On the cybersecurity front, TTB Engineering was still relying on an outdated solution, which was no longer capable of effectively protecting the company from modern threats. This, combined with the lack of proactive monitoring tools and a structured security strategy, made the company vulnerable to cyberattacks and potential data breaches.

Another challenge was IT management. TTB needed an external partner who could provide the organization, specialized skills, time, and capabilities to effectively respond to the needs of a growing infrastructure—elements that only a structured team can guarantee.

THE SOLUTION

The increasing operational complexity and challenges related to security and scalability made the need for change evident. To continue growing, TTB Engineering required a strategic intervention to modernize the IT infrastructure, strengthen security, and ensure a level of reliability suitable for its evolution. “The decision to collaborate with 4IT Solutions stemmed from the desire to improve several aspects of our company, starting with the choice of a reliable and competent partner capable of supporting us in a service that has become increasingly critical to our daily operations…” says Carlo Martucci, General Manager of TTB Engineering.

Thanks to an IT assessment, 4IT Solutions precisely identified the main critical issues and outlined a tailored evolutionary proposal. “From the very beginning, 4IT Solutions presented us with a comprehensive range of services, demonstrating a deep understanding of our needs. After a thorough analysis, they proposed solutions suited to the current situation, accompanied by a roadmap for future developments. This approach added value to the collaboration, allowing us to adopt a stronger and more sustainable IT strategy,” says Carlo Martucci, General Manager of TTB Engineering.

One of the key elements of the renewal strategy was Cisco Meraki, a secure and manageable networking solution as-a-service, capable of simplifying IT management, reducing operational complexity, and improving the resilience of the infrastructure.

To optimize costs and make the infrastructure more resilient, a Smart Cloud approach was adopted, favoring scalable SaaS solutions that allowed for reduced initial investments and optimized IT resource management. The plan also placed a strong emphasis on cybersecurity, focusing on both infrastructure protection and data security.

In this context, the Microsoft 365 suite was integrated as a core pillar of the managed service, enhancing productivity, security, and management of company data. At the same time, a customized adoption process for Microsoft cloud technologies and managed services was initiated, aiming to ensure greater security, reliability, and optimization of IT management.

Although the cloud adoption process is still ongoing, 4IT Solutions continues to manage TTB Engineering’s existing IT infrastructure, providing constant support and helping to mitigate risks, ensuring TTB Engineering a stable IT environment.

RESULTS

“Thanks to our collaboration with 4IT Solutions, we have been able to significantly lighten the load on our internal team, allowing us to focus on other strategic activities. We have gained greater security and improved the overall efficiency of the infrastructure and users. We are aware that further investments in the infrastructure will help us maintain even higher security standards,” says Carlo Martucci, General Manager of TTB Engineering.

One of the most significant advantages was the introduction of a fixed fee, which made IT cost management predictable, eliminating the risk of unexpected expenses and improving financial planning. At the same time, the cloud migration process began to yield tangible results, ensuring greater scalability and optimized performance. Thanks to this transformation, the IT infrastructure can now quickly adapt to new business needs, making IT a true enabler of business, capable of supporting the company’s growth with flexible and high-performance solutions.

On the security front, the implementation of advanced protection and monitoring tools has raised cybersecurity standards. This aspect was further strengthened by the availability of an entire IT team, capable of responding promptly with the necessary expertise to manage every aspect of the infrastructure and ensure continuous protection.

Finally, the introduction of a dedicated service desk has revolutionized user support, drastically reducing downtime and improving overall company productivity. This new level of assistance has eliminated inefficiencies related to the lack of a structured IT point of contact, ensuring quick responses and continuous support.

With this evolution, TTB Engineering can now focus on its core business, with the assurance of a modern, resilient infrastructure ready to support the company’s growth and international expansion.