“Hi Marco! Two weeks ago, you clicked on a link that looked like it came from your manager. It wasn’t. It was a simulated phishing attack. Don’t worry—no harm done. But it’s a great opportunity for us to learn something together. .”
A chill. A mix of surprise and embarrassment. Marco remembered that email—urgent, well-signed, everything looked legit. He had clicked without thinking twice. No antivirus had raised any flags. And yet, it was an attack. And Albert had seen it.
Albert isn’t a colleague or a supervisor. He’s an intelligent virtual assistant, designed with a clear mission: to turn every mistake into a learning opportunity. No judgment, no finger-pointing. Just discretion—and a touch of empathy.
From theory to practice: training with Albert
What happened to Marco happens to thousands of employees every day. But the real difference isn’t between those who make mistakes and those who don’t—it’s between those who learn from them… and those who repeat them. That’s where Albert comes in: at the right time, with the right tone, and—most importantly—the right content.
His micro-lessons last just 5–6 minutes and appear directly in the work chat, like a message from a colleague. They’re personalized, light, and practical. They help you understand what went wrong and how to avoid it next time. It’s training, yes—but tailored, in the real context of each individual.
How is it different from traditional training?
Albert is not just a training tool. It’s an intelligent virtual assistant designed to interact with employees in their everyday work environment—Microsoft Teams. Here’s what it can actually do:
- It sends general training content to strengthen the security culture across the entire organization.
- It personalizes training based on individual behavior: mistakes made during simulations, performance in previous modules, or real incident reports.
- It answers questions about cybersecurity with concrete, practical, and easy-to-understand suggestions.
- It monitors potential data breaches involving corporate email accounts (and personal ones, if authorized), promptly reporting any exposure and recommending a password change.
All of this happens in real time, with discretion and in plain language—accessible even to those without technical skills. The user no longer has to seek out training; training finds the user, at the right moment and with exactly what they need.
Why does it work? Because it’s human. Albert doesn’t just send quizzes or alerts. It builds a dialogue. It analyzes behaviors, puts them into context, and suggests short modules to improve awareness without disrupting work. It doesn’t stop you—it supports you. Plus, thanks to gamification, every learning path becomes a positive challenge: badges to earn, scores to beat, colleagues to “outperform.” The result? Security becomes part of the daily routine—not a task to complete once a year.
Albert is an ally for IT
For those managing IT security, Albert is much more than a training tool. It’s an active sentinel: it flags risky behaviors in real time, aggregates valuable data on the organization’s awareness level, and helps build a shared culture of security.
At 4IT Solutions, we chose Albert to guide our clients toward a new approach to training: continuous, contextual, and concrete. Because installing firewalls or updating endpoints isn’t enough. What’s needed is something deeper: awareness.
Thanks to the integration of Albert into our training programs, we now support companies not only in technological protection but also in growing their cybersecurity culture. We provide consulting, service activation, and training effectiveness monitoring, ensuring a personalized and truly transformative approach. With Albert, every organization can count on a digital ally that’s always present. And with 4IT Solutions, on a trusted partner by their side.
