Investing on people
While continuous improvement is able to positively affect business aspects such as increased turnover and new business opportunities, it should also be considered as an important factor in people management, as it is directly related to customer satisfaction, market competitiveness, and efficiency of services offered.
Improvement that can be translated into the ability to manage and implement internal skills through an ongoing training calendar. However, where specific vertical skills are lacking or where resource enhancement is needed, a new figure needs to be brought on board who can bring those missing skills, experience, and support.
In this regard, we welcome Francesco Randisi who joins the Delivery team as Project Manager & Solution Architect, and whose career path distinguished by important achievements in the role of IT System Administrator Datacenter & Solution Architect will bring great advantages and benefits. This new hire also aims to expand the pool of expertise to ensure the best possible level of service and advice.
In conclusion, it is crucial to be aware of the importance of continuous improvement by making it part of the corporate culture as it ensures a questioning of the status quo and identifies an open and flexible mindset that can respond quickly to the needs of the market, digitization and the customers themselves.