The fast and continuous digital transformation is driving many companies to seek help from external partners to manage their IT infrastructure as its proper functioning is critical to having agile and reliable IT operations that can support the business in a flexible, scalable and optimized manner. Poor management, in fact, can seriously jeopardize business continuity and raise costs. This, combined with ever-changing technologies, time and often limited internal resources, make proper infrastructure management a challenge for many SMEs.
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The focus areas and main benefits of IT assessment
Technology enables companies to sustain and grow their business, but in order to do this optimally, it is necessary to thoroughly analyze one’s IT infrastructure so as to identify any weaknesses and take the right corrective actions.
IT assessment for companies: what it is and why to do it
The increasing dependence of companies on their technology infrastructure makes it critical to optimize its efficiency, lower its costs and minimize any potential failures. Exponential growth is increasing in parallel with the complexity of systems, which require constant monitoring and optimization of the IT department.
In the welter of day-to-day operations, however, it is not always easy for internal IT staff to fully analyze the current situation and identify the strengths and weaknesses of the infrastructure and then work on implementations and improvements.
Cyber Recovery: the strategy to defend against cyber attacks
The now well-known dependence of companies on technology makes them the perfect target for cybercriminals, who, well aware of the heavy repercussions caused by a total shutdown, systematically threaten and attack their mission-critical operations. As usual, the learning curve of these cybercriminals keeps pace with the defensive actions taken by companies, learning as they go around them.
Cyber Recovery: how it works and how to apply it
The steady increase in digitization and the related shift to the cloud due to diverse development opportunities, increased flexibility and business agility has also indirectly caused an increase in cyber attacks in the public and private sector worldwide.
Estimating that about every 39 seconds a cyber attack occurs, one would think that it is no longer a matter of “if” but rather “when” it will be one’s turn to face an attack on one’s company. Therefore, it becomes critical to identify critical data and applications that, in the event of an attack, enable normal business operations to be resumed quickly.
The culture of continuous improvement
Mistakenly, the concept of continuous improvement is associated exclusively (or predominantly) with manufacturing realities, where problems such as excessive stockpiled inventories easily jump out at you. This immediate visual identifiability, however, should not be understood as a conditio sine qua non going to exclude realities such as those operating in services.
Businesses, no matter what industry they are in, should be viewed as real entities that change and grow, requiring constant investment in improving each and every element that makes them up. This is an ongoing process that involves time and effort, but is too often put on the back burner in favor of more immediate goals. Studies show, however, that an increased focus in terms of innovation and the ability to put oneself under analysis are key factors that contribute to business success.
Managed Workplace, the as-a-service workplace
Effective management and constant updating of workstations are time-consuming, but they are critical activities to enable users to work in a streamlined and agile manner while minimizing potential bottlenecks that would slow business productivity and negatively impact performance.
Systemic availability: 2nd and 3rd level support
The systemic availability service provides support from an experienced system engineer to handle critical IT issues or blocking faults that may affect the technology infrastructure during weekdays and holidays and, if required, also 24×7/365. Depending on the need, intervention takes place remotely with remote assistance or directly on-site.
How to manage devices security? With Intune.
In a work environment where employees need to be able to work remotely by having an average of 2 or more devices, companies are challenged in trying to ensure total accessibility to them without security repercussions.
How then to keep all devices safe? How to protect data if employees check emails from their mobile apps?
These questions, and many others, are answered by InTune, Microsoft’s mobile device management (MDM) service that creates the foundation for secure enterprise mobility.
In fact, by using Intune-managed certificates and standard VPN gateways or proxies, it is possible to allow mobile apps to access on-premises data, ensuring that employees can access it from virtually anywhere and on almost any device, while providing maximum security.
Turning Microsoft Teams into a cloud-based telephone switchboard
Compounded by the pandemic and the rise of remote work, recent months have seen a surge in the use of modern cloud collaboration tools as many companies have realized that traditional communication channels are limited and obsolete. Indeed, with work becoming increasingly smart, the need to be able to communicate anywhere and seamlessly switch between devices while continuing conversations in real time is critical.
So it should come as no surprise that Microsoft 365 turns out to be one of the most widely used unified collaboration platforms in the world with more than 270 million active users in the last year alone. Impressive numbers that confirm to us that all companies regardless of industry, size and geographical area aim for efficient collaboration and communication.
While it is true, however, that most of the apps on Microsoft 365 are already well known, the subject changes when we talk about the possibility of using Microsoft Teams as a cloud-based switchboard.
3 reasons (+ 1) why to choose Microsoft Teams.
There is now a clear need for digital tools that can improve team collaboration. The question, however, is which one to choose from those available in the market?
Here are the 3 (+1) reasons why a company should choose Microsoft Teams.
Outsourced IT: the strategic choice for SMEs
The rapid transition in recent years to an agile enterprise capable of not only supporting remote work, but also a range of key business activities, has highlighted the difficulties that already plagued many SMEs.
In fact, trying to adapt quickly and reactively without a clear strategy and with reduced resources has forced many companies to take time and attention away from their core business, losing the agility that was so much sought after, leaving room for competitors who had already made outsourcing a strategic choice.
The advantage of relying on an MSP is primarily the ability to purposefully plan and schedule all the steps necessary to make IT secure, stable, accessible, and usable. How?